Terms and Conditions

All Quotes/Orders
  • Quoted prices are only applicable to the files submitted for quote. If the files change then a new quote may be required.
  • State sales tax may be charged, where applicable.
  • Quotes are valid for 30 days
  • We reserve the right to maintain a minimum order amount of $60
  • 3D Rapid Engineering is not responsible for the misuse or unsafe application of any parts we produce.  We provide material specs and general guidance, but the way in which our parts are used is not our responsibility.

Payment
  • Payments are due before parts are made and services rendered via credit card unless other conditions are agreed to.
  • We accept Visa, MasterCard, American Express and Discover credit cards as well as Paypal and company checks.
  • We do from time to time accept purchase orders and customers paying with a purchase order may be subject to credit approval.
  • All prices are in U.S. Dollars.

Shipping and Handling
  • Shipping dates are estimates only. While we will do our best to meet the date quoted, please understand that delays happen. 
  • Lead times given in writing on quotations and invoices are from ARO (date of receipt of order) to ship date.  Please add 1-4 days for shipping when taking advantage of our standard flat-rate and/or free shipping as USPS Priority service is used.  Parts may ship from any of our US manufacturing sites.
  • Standard and/or free shipping and handling policy applies to the contiguous US only and covers only USPS priority rate shipping (or Standard for larger packages that do not meet Priority Standards) or UPS/Fedex Ground shipping, at our discretion.  Expedited shipping may be requested and charged back to the customer or we will use a customer shipping account when available.  For orders outside the cont. US the S&H charge is TBD once shipping address is received.
  • 3D Rapid Parts LLC will make our best effort to achieve delivery dates, but will not accept responsibility for any financial losses due to delays in shipping/delivery. Special instructions for shipping (methods, service, preferred shipping company) may cause delays.
  • Shipments are not insured unless requested.
  • Shipments are made from various locations in the US depending upon the manufacturing location(s).

FDM Parts
  • Parts are considered "accepted" unless 3D Rapid Parts LLC is notified of errors or damage within 5 business days of shipment.
  • Lead times vary based on current capacity at the time of job placement.
  • We reserve the right to subcontract with outside services.
  • $25 surcharge may apply to non-stock colors. Stock colors are white and black.  If no color is specified on the quotation or by the customer then the parts will be either white or black.

SLA Parts
  • Parts are considered "accepted" unless 3D Rapid Parts LLC is notified of errors or damage within 5 business days of shipment.
  • Lead times vary based on current capacity at the time of job placement.
  • We reserve the right to subcontract with outside services.
  • NOTE: SLA parts are generally not suited for producing long-term, functional parts that are subjected to loads. The nature of SLA resins means that parts are brittle, not as stable as other 3D printed materials over periods of time and do, depending upon geometry (wall thickness, lack of supporting ribs, lack of gussets, lack of radii) experience varying levels of creep.